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- Видео 400
- Просмотров 433 296
David Lewis
США
Добавлен 20 авг 2013
Since 1986, David Lewis & Associates has been training Automotive Dealerships all over North America on the “Art of Inspirational Selling”.
As a leader in the Automotive Training Industry, DLA delivers extraordinary development through innovative training programs. Our specialized curriculums in Sales, Management, Fixed Ops, BDC, and F&I provide a disciplined, logical approach to sustainable profitable growth. The philosophy and methods used in our training are widely based on David Lewis’ principles behind his popular Inspirational Selling Concept.
DLA’s comprehensive & innovative strategies offer individual and group success and develop skills that are practical and can be applied immediately.
As a leader in the Automotive Training Industry, DLA delivers extraordinary development through innovative training programs. Our specialized curriculums in Sales, Management, Fixed Ops, BDC, and F&I provide a disciplined, logical approach to sustainable profitable growth. The philosophy and methods used in our training are widely based on David Lewis’ principles behind his popular Inspirational Selling Concept.
DLA’s comprehensive & innovative strategies offer individual and group success and develop skills that are practical and can be applied immediately.
Fixed Ops - 8 Rules to Great Customer Service
Achieve higher CSI scores and maintain happier customers! In this video, David details how following 8 rules can lead to great customer service in Fixed Ops Departments.
For Fixed Ops Training, visit:
www.davidlewis.com/servicevisit?emnum=youtube
David Lewis & Associates, the number #1 Automotive Fixed Ops Training Company
#serviceadvisortraining #fixedopstraining #carsalestraining #davidlewis #BDCTraining #F&ITraining #salesprocess #carsales #indealershiptraining #dealershiptraining #automotive #cars
5 COMMON MISTAKES SERVICE ADVISORS MAKE:
1. Not communicating with customers about the status of their vehicle, delays, or additional services needed.
2. Not identifying or recommending additiona...
For Fixed Ops Training, visit:
www.davidlewis.com/servicevisit?emnum=youtube
David Lewis & Associates, the number #1 Automotive Fixed Ops Training Company
#serviceadvisortraining #fixedopstraining #carsalestraining #davidlewis #BDCTraining #F&ITraining #salesprocess #carsales #indealershiptraining #dealershiptraining #automotive #cars
5 COMMON MISTAKES SERVICE ADVISORS MAKE:
1. Not communicating with customers about the status of their vehicle, delays, or additional services needed.
2. Not identifying or recommending additiona...
Просмотров: 1 010
Видео
You've Got To Be Kidding Me! #6
Просмотров 3,2 тыс.14 часов назад
1 dealership with over $100,000 in unused Special Order Parts. In this episode of "You've Got To Be Kidding Me!", David talks about hearing from a dealer facing that exact situation. Train your team: davidlewis.com/servicevisit?emnum=RUclips David Lewis & Associates, the number #1 Automotive Fixed Ops Training Company. 5 COMMON MISTAKES SERVICE ADVISORS MAKE 1. Not communicating with customers ...
Sales - Are Customers Scared of You
Просмотров 1,7 тыс.День назад
Are customers scared of you? In this video, David explains why customers fear buying a car from a Salesperson and how the Salesperson can lower that fear level. For Training on Sales/Negotiations/Objections, visit: www.davidlewis.com/negotiations?emnum=youtube David Lewis & Associates, the number #1 Automotive Sales Training Company #carsalestraining #davidlewis #SalesProcess #CarSales #BDCTrai...
Sales - The Four Rules of Sales
Просмотров 2 тыс.14 дней назад
Master the Four Rules of Sales. In this video, David breaks down these Four Rules to follow to sell more cars. For Training on Sales/Negotiations/Objections, visit: www.davidlewis.com/negotiations?emnum=youtube David Lewis & Associates, the number #1 Automotive Sales Training Company #carsalestraining #davidlewis #salesprocess #carsales #salestraining #bdctraining #F&ITraining #indealershiptrai...
You've Got To Be Kidding Me! #5
Просмотров 3,4 тыс.14 дней назад
Asking the wrong question forfeits gross. In this episode of "You've Got To Be Kidding Me!", David recalls a dealership where a manager is telling salespeople to ask a specific question that throws away gross. David Lewis & Associates, the number #1 Automotive Sales Training Company #davidlewis #carsalestraining #serviceadvisortraining #salesprocess #carsales #BDCTraining #F&ITraining #leadersh...
Sales - Solution to Leaving the Customer Alone During the Negotiations
Просмотров 1,9 тыс.21 день назад
Don't risk your next sale. In this video, David provides a solution that reduces the chances of a lost sale if the customer is left alone during the negotiations. For Training on Sales/Negotiations/Objections, visit: www.davidlewis.com/negotiations?emnum=youtube David Lewis & Associates, the number #1 Automotive Sales Training Company #carsalestraining #davidlewis #SalesProcess #CarSales #BDCTr...
You've Got To Be Kidding Me! #4
Просмотров 3,8 тыс.Месяц назад
In this episode of "You've Got To Be Kidding Me!" David discusses calling a dealership where the managers are telling the dealer what can and can't be done regarding training. David Lewis & Associates, the number #1 Automotive Sales Training Company #davidlewis #carsalestraining #serviceadvisortraining #salesprocess #carsales #BDCTraining #F&ITraining #leadershiptraining #salestraining #service...
Sales - Selecting the Right Car
Просмотров 2,3 тыс.Месяц назад
In car sales, you want the customer to select a car they love. In this video, David details the simple yet effective process of helping your customer find the right car. For Training on Sales/Negotiations/Objections, visit: www.davidlewis.com/negotiations?emnum=youtube David Lewis & Associates, the number #1 Automotive Sales Training Company #carsalestraining #davidlewis #SalesProcess #CarSales...
You've Got To Be Kidding Me! #3
Просмотров 3,3 тыс.Месяц назад
In this episode of "You've Got To Be Kidding Me!" David talks about the results of mystery shopping a Dealership that does not want to invest money into their Service Advisors. Train your team: davidlewis.com/servicevisit?emnum=RUclips David Lewis & Associates, the number #1 Automotive Sales Training Company #carsalestraining #serviceadvisortraining #davidlewis #SalesProcess #CarSales #BDCTrain...
Live With David Lewis: The 4 Rules of Sales
Просмотров 80Месяц назад
Listen as David Lewis discusses the 4 Rules of Sales, which comprise core values of Inspirational Selling. For Training on Sales/Negotiations/Objections, visit: www.davidlewis.com/negotiations?emnum=youtube David Lewis & Associates, the number #1 Automotive Sales Training Company #carsalestraining #davidlewis #BDCTraining #F&ITraining #salesprocess #carsales #indealershiptraining #dealershipsal...
You've Got To Be Kidding Me! #2
Просмотров 4,2 тыс.Месяц назад
A dealership can't expect to keep its staff if it doesn't invest in training them. In this episode of "You've Got To Be Kidding Me!" David talks about hearing from a dealership that doesn't think training is necessary if dealership staff retention is a problem. David Lewis & Associates, the number #1 Automotive Sales Training Company #carsalestraining #davidlewis #SalesProcess #CarSales #BDCTra...
Sales - The Video Follow-Up
Просмотров 2,7 тыс.Месяц назад
Customers today are looking for salespeople that they want to do business with. In this video, David highlights how to use a follow-up video walk around presentation to show customers that you truly care about them and that you want to earn their business. For Training on Sales/Negotiations/Objections, visit: www.davidlewis.com/negotiations?emnum=youtube David Lewis & Associates, the number #1 ...
You've Got To Be Kidding Me! #1
Просмотров 6 тыс.Месяц назад
David Lewis reflects on the phone system loop that he encountered when calling Dealerships this week. David Lewis & Associates, the number #1 Automotive Sales Training Company #carsalestraining #davidlewis #SalesProcess #CarSales #BDCTraining #F&ITraining 4 RULES OF CAR SALES 1. Never ask a question that could result in a lie 2. Never ask a question that gives you an answer that you do not want...
Sales - The Best Mental Ownership
Просмотров 2,9 тыс.Месяц назад
Listen as David Lewis discusses a way to create the best form of mental ownership during the car sales process. For Training on Sales/Negotiations/Objections, visit: www.davidlewis.com/negotiations?emnum=youtube David Lewis & Associates, the number #1 Automotive Sales Training Company #carsalestraining #davidlewis #SalesProcess #CarSales #BDCTraining #F&ITraining #salesprocess #carsales #davidl...
Sales - Customers Will Always Defend a Lie
Просмотров 2112 месяца назад
Sales - Customers Will Always Defend a Lie
Sales - Is It Ok If I Walk Around By Myself
Просмотров 772 месяца назад
Sales - Is It Ok If I Walk Around By Myself
Fixed Ops - What is the Story Behind That
Просмотров 2953 месяца назад
Fixed Ops - What is the Story Behind That
Live With David Lewis: Did You Leave Gross On The Table
Просмотров 2653 месяца назад
Live With David Lewis: Did You Leave Gross On The Table
Live with David Lewis: Converting Internet Leads to Appointments
Просмотров 3133 месяца назад
Live with David Lewis: Converting Internet Leads to Appointments
Fixed Ops - Giving Prices Over The Phone
Просмотров 2483 месяца назад
Fixed Ops - Giving Prices Over The Phone
Live With David Lewis: How To Get Out Of A Slump
Просмотров 2,1 тыс.3 месяца назад
Live With David Lewis: How To Get Out Of A Slump
Thank you David, I love your videos. Can you tell me when selling cars in service drive, “The Hook”, can the hook be a free gift that comes with tremendous perceived value by the customer? In other words, your thoughts on giving a free gift as the hook while working the service drive?
Hi David, I love your videos, question, can “the hook” be a valuable free giveaway from me the salesman with tremendous perceived value? Opinion?
Glad you love my videos. What would you consider as a valuable free giveaway?
Very excellent!
I subscribe 🎉
I generally think all salespeople are slimy liars, but as a buyer, I'd have no problem answering these questions. In fact, I'd assume they're intended to help me find what I'm looking for with less hassle, which I'd appreciate.
Hi David, I tried your first question and quickly stopped asked it. The reason being, I found it limited me especially when a customer said used. I would say: “are you looking for a new or used vehicle?” And they would reply “A used Ford Edge” for example. And if we had no used edges, they wouldn’t then be as open to a new one, as now they’ve told me they are only looking for used. Instead, I qualify about what features are important to them, and I always show new first if possible. If they aren’t interested in new, they would likely tell you once you start to show them new vehicles.
David, do you always shake hands with the customer and tell them your name at the point of contact or do you wait further in the presentation?
Yeah does this go for $200,000 over MSRP 450,000 for a c8 Z06 and not even with the Z07 package that's not available in Canada car dealerships are the biggest scams out there
This is not necessarily true. If you as a Salesperson did their job at the beginning with a needs assessment(no matter how you got there). A ton of the objections would have been already handled, unless the Client was lying from the start.....
:51 I will go even farther and use the word TRUST! Once you have that, you have the Client for life!!!!!!!!
What would you say instead?
Great information David
Hey David Sir , really nice video! I was wondering if I could help you enhance Editing in your videos and also make a highly engaging Thumbnail which will help your video to reach to a wider audience . Also you will save your time 😊
*promosm* 😉
Facebook market place is dead 💀 bots own it now
Never buy an extended service plan or warranty, the cost of the plans are more than the taxes and fees to get a new car. I lease my cars, for one, but when I had my Kia Optima, the extended plan was $2700, for $2300 I drove away in a new car, with a warranty and free service for 5 years.
Thank you.🎉
Before I walk in to any dealership, I have the car trim figured out, interest rate locked in with pre approval, down payment figured out, monthly payment already calculated. All I need is confirmed MSRP with tax and title cost = OTD price. With all these at my disposal, I’m not budging with whatever fancy sales tactics you are using.
That’s not true on a bunch of fronts. 1) your pre-approval is a buy rate which the credit union or bank your using is acting as a loan shark and to entice you to bring the loan to them they sell you on the one thing they can “control” which is the interest rate on what they would be lending you. 2) msrp is the merchant suggested price and most dealers especially new cars are paying above sticker to even bring the unit to the lot to have available so 9/10 they will ask for an upfront profit. yes you may walk away without any additional fees and charges like a warranty but there isn’t that much room for markup in todays internet arms race. -
lol
Yeah dealerships can often beat your bank2credit unions rate. It’s happened to me twice. Came in with preapproval with good rate and dealer beat it.
I use the south Philly close. Would you like to buy the car? Or could we fit you with a cast.
if I get you these numbers. would you take the car home?
Great content. It's so simple yet so effective. And not many are exposed to this form of gaining control.
Actually great advice. Too many sales people talk past the close and never ask for the sale
useless
How bout these 7 words: Would you like to Kiss my Ass ❗️
Superb channel! Continue the great work. If you get a moment you could flick over to my page 😊👌🌸
Will be putting this into effect all month. "Would you like to buy the car?" Wonderful wording.
Let us know how this month goes for you.
Referrals are your best customers.
Yes, they are. That is why our training revolves around the customer experience.
Hello David, do you do online training?
Hello, Thank you for your interest. We do have an online training modules available. Feel free to call us at 321-435-6000 with any questions.
be resposible always on all the things you do.
Very true, do your best even if you don't like what you are doing at the time.
How about the customer tells you to go FUCK yourself. All these salesman are liars, they wouldn't know how to tell the truth if it bit them in the ass.These days there are only 4 car maker that make a car that will LAST. Subaru, Toyota, Honda and Ford. With Ford only two models are worth the money The Ford Truck and SUV. DO NOT buy the Eco- Boost engine..it will not last if you plan on driving it for a few yrs.
“Why the Average Salesperson Only Sells 10-12 Cars Per Month - Part 2: Old and Outdated Sales Processes."